Returns and complaints

Returns and complaints

You have the right to return goods within 14 days of receiving your order, without giving a reason – in accordance with the Consumer Rights Act of 30 May 2014.

The product must not show any signs of use and must be returned in its original packaging. The buyer bears the cost of returning the shipment.

Goods should be returned to the following address:
BESTWAY TRADE Sp. z o. o.
50B Lwowska Street
22-600 Tomaszow Lubelski
Poland

To make a return or complaint, please contact us by e-mail: spark8steel@gmail.com or by phone: +48 883 267 685

In the event of a complaint, please describe the problem and attach photos, if possible. We consider each complaint individually within 14 days.